While shopping prop lines about 45 minutes before tonight's kickoff, I discovered that royal put up a bad #. For Garner's total rushing yatds, they had posted his total rushing + receiving yards - 95.5 vs 60.5 I telephoned them and was directed to customer service then to a supervisor or manager. I explained the mistake and was treated very courteously (not the "we're always right" attitude) and professionally. I didn't expect it, but they showed their gratitude by adding $100 to my account. Kudos to a book that knows how to treat its customers.
Jeff
Jeff
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