intheknow, I did. W/U told me that the sender had to initiate any trace and they wouldn't give me any details on the receipt.
mls, I still think the onus is on island to follow up on this and do MUCH more than they are to rectify it. W/U said that it is the sender who has to initiate any follow-up and trace in a dispute like this. I keep being told they will call me, or have more info, and they do nothing but blow me off. If anyone has forged my name and stolen the money, it had to be an island employee, or w/u, since they are the only people who knew about it. So I want island to get to the bottom of it and they SHOULD! If I wasn't absolutely positive that it wasn't me, I wouldn't make such an issue of this.
mls, I still think the onus is on island to follow up on this and do MUCH more than they are to rectify it. W/U said that it is the sender who has to initiate any follow-up and trace in a dispute like this. I keep being told they will call me, or have more info, and they do nothing but blow me off. If anyone has forged my name and stolen the money, it had to be an island employee, or w/u, since they are the only people who knew about it. So I want island to get to the bottom of it and they SHOULD! If I wasn't absolutely positive that it wasn't me, I wouldn't make such an issue of this.
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