BLACK JACK AT ISLAND CASINO

[fran101]

HI I ALWAYS PLAYED BJ AT ISLAND CASINO NOW I
AM HAVING A HUGE PROBLEM THEY RECENTLY CHANGED SOFTWARE WHEN THE DEALER SHOWS ACE
AND PLAYER HAS 10,11 OR 8,8 THEY OFFER INSURANCE IF YOU DECLINE AND CHOOSE DOUBLE DOWN THEY DOUBLE YOUR BET IF THE DEALER HAS NATURAL BLACKJACK THEY TAKE BOTH BETS INSTEAD OF JUST ORIGINAL LIKE THEY USE TO HAS ANYONE EVER HEARD OF SUCH STEALING. ANY INFO WOULD BE APPRECIATED

[Chester]

Fran101,
Please by all means if and when you have a problem with IslandCasino.com call me personally if you have I will do everything possible in my power to rectify the situation. Thank you very much for your time and courteousy in this matter, I am looking forward to hearing from you...
Best regards,
Chester

[fran101]

Chester,
I hope you can help customer service actually
said to me they owe me no explanation and hung up. My problem is how can you lose more than your original bet in blackjack when dealer has natural blackjack? they are letting you double down and split when dealer shows ace and has blackjack underneath
and taking both bets. no online or real casinos do this once dealer has blackjack and you choose not to take insurance hand should be over they took alot of money from me because of this. thier blackjack never did this before shouldn't of posted a change in there rules?