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WWTS not user friendly

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  • WWTS not user friendly

    I had heard alot of good things about WWTS and tried to sign up with them the other day, try being the keyword. I went to their website and clicked on enter new account info. After entering the info, I clicked submit and lo and behold a screen came up that said supply credit card info. Since I was going to fund my account with Neteller, i did not fill out credit card info. I cancelled out of this screen. I did not recieve an email with an account number so I gave them a call.

    As I related my story to the lady who answered the phone, I was told that yes that was correct that there there is no way to open an account, without funding it first. I told her thatI wanted to fund from my neteller account and that I needed to have an account number to supply to neteller, she told me that my name would be enough to put it in my account. I then reminded her that I did not have an account there because I couldn't set it up without funding it and that this seemed like a catch 22. After going back and forth a couple of times ....I said thank you and hung up. I proceeded to instead open an account with Allworld, which by they way let you open an account without funding it first. I have had approximately 15 offshore accounts and never have run into this previously. Am I missing something here, I thought companies want to encourage new signups?

    My first clue about WWTS should have occurred when I sent them a detailed email asking questions about their sportsbook and recieved a form letter in response.

  • #2
    I'm surprised at this. I have played with them for several years and have nothing but praise for them. Maybe if you asked to speak with a higher up, they could have helped?

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    • #3
      I remember running into the same problem when I tried to sign up online with WWTS.

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      • #4
        Topspinner
        Sorry for the inconvenience caused when trying to set up an account. We listened to the recorder and there was confusion. You were correct in saying with net teller you do need a PIN. We apologize and hope you will reconsider. We also cannot find any e-mail sent from you, please let us know when it was sent.
        Finally, by the end of this month we will have a “Play for Fun” version of WWTS. Where you will be able to register and set up an account prior to sending funds.
        Look for a new site upgrade and many more improvements!!

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