PISSED OFF AT WWTS

[dylan24]

I've had an acct w/ WWTS for a few years now.
They were the first book I started with
and I've never had any problems with them
until today. I've told several of my friends to play with them. But after the BS that
happened today to me, I don't know if it was a good decision. Here is what happened.
Earlier in March, I did a credit card deposit w/ WWTS. It was for the max that they allow, 1500. I had about that amt
in the acct before so my funds were about 3k.
And then I lost bets w/ them and the acct
went to 0. A few days later, I did a sportsbook transfer to them for 3k and won
a couple of bets getting my acct to over 5k.
A few days later I wanted to do a sportsbook
transfer for a couple of dimes and they said
that I can't do that as I did a credit card deposit and that I'd have to have them credit my Credit Card for the original charge amount first and then I can do a transfer. That sounded fair to me as there are a lot of a$$holes who do credit card scams. At the time, I said okay. So just a few days ago, I ask WWTS to credit my card back for the original amount and they did that. And today I call and wanted to do a sportsbook transfer
from WWTS to another book. They put me on hold for a while and then came back to me
and said that since I have used a credit card with them, I can't do any sportsbook transfers. They said that this is their policy. Of course, they never mentioned this to me when I did my credit card deposit a few weeks ago. They told me the clerk
must have made a mistake and not told me.
I asked why they were doing this. They said to prevent credit card fraud. So, after finishing speaking to a "supervisor"
they finally said that I had to send
in a copy of my drivers license and credit card and then I can do a transfer. Even though the funds in my WWTS acct currently have absolutely nothing to do with CC money, as I charged the 1500 and then they credited the CC the 1500. The funds in my acct now are
funds I had sent in from another book in a
sportsbook transfer. I had wanted to get down
on a bet at another book that was going off
in 40min after my inital call to WWTS and
it would have won easily. But the main
reason, I'm angry at them is that the money
in my acct now at WWTS is CASH. It has
NOTHING to do w/ my CC. I should be able
to do a transfer to another book if I want
to!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would like an explanation from them
about this. The money I have with them
is now CASH and has nothing to do w/
the credit card, yet I have to fax
them my DL and CC photocopies for some reason. I'm seriously considering closing
my acct w/ them after this BS

[DeacDoug]

Cash out of this bad book anyway you can. Hopefully, part CC and part check payment. Then, deposit in one of the approved books that offers a generous bonus. I tried to make a transfer with them from Premiere League last August and they said no go. Never deposited with them. I think that this book is rapidly going down hill.

[Sharpie]

You are correct on one thing. Credit card fraud is a problem and it is frustrating to go through the hassle of sending IDs everty time u want to send money somewhere. But I think sportsbooks have to do it to prevetn CC fraud to the best of their ability.
WWTS is an incredibly solid out from any viewpoint and their strict procedures should increase your confidence in them rather than diminish it...

[dylan24]

DD- they already did the CC refund. I guess
I'll have to send in my DL and CC info
so I can get the cash that they got in my
acct which was a deposit from another book.
It has nothing to do w/ the CC but I guess
that doesn't matter to them. And you are right, that book has gone down in quality.


Sharpie- I agree w/ you about CC fraud.
There are a lot of losers who do that.
But in my situation, that shouldn't even
be considered as I charged the 1500 and
then had them credit the 1500 back as they
wanted me to do. I just want access to the
CASH which has nothing to do w/ the CC.

[Jeff]

Dylan- did you try and exaplain to the person you spoke with over there, that your balance had nothing to do with the credit card transaction?

[dylan24]

Jeff- Yes I did. I spoke to a supervisor
and said that. But that didn't matter to them. That is why I'm so mad at them.

[chuckz]

Maybe WWTS can respond.

[dylan24]

Yes, I'd like them to respond. That is
why I posted all this here. But, I doubt they will.

[Hartley]

Whatever happened to WWTS's forum?

[reno]

Dylan24, I've been with WWTS for a few years now and I've never had any problems that weren't properly and promptly resolved. Even your "problem" is not a serious problem. For whatever reason, they just wanted a copy of your ID.

DeacDoug, you state that WWTS is "rapidly going downhill," but you provide no real evidence to substantiate that. I do know that WWTS became a bit stricter with transfers last year because some people were abusing the privilege. As any attorney, you should know that anyone making a claim should have strong evidence to back it up. And you don't.

[dylan24]

Reno- Yes, I know my problem isn't serious.
Its not like they stole my money or anything. But still it is a decent size problem and they didn't handle the situation properly in my opinion. What do you mean people were abusing the transfers. Its not like they were ever free to do. WWTS charges 30 dollars to do a sportsbook transfer while Olympic doesn't charge a penny.

[reno]

Dylan24, WWTS did start charging $30 per transfer last baseball season, which made me unhappy. They claimed they did so to because people were abusing the free transfer privilege. I can understand their point to a certain extent, but I believe that a book should provide 1 free transfer per week. However, once WWTS started charging $30 per transfer, I never had any problem, and I averaged two transfers per week all baseball season.

[Bettorstalk]

Was the money that you sent in to the other sportsbook sent with a credit card? I'm talking about the money $1500 that you transfered in from another book to WWTS.

If so or if not WWTS isnt sure of this and therefore if they send the $1500 and you did a CC charge back they are out $1500. That is unless i'm misreading what you are saying.

[dylan24]

Bettorstalk- No, you are misunderstanding
what I wrote. There was only one instance
of me using a CC and that was w/ WWTS for 1500 and then I did what they said to do and had the 1500 credited back to the CC which
should have freed up the rest of my money w/ them which was all CASH. All other monies
at other books were CASH. I don't need to do a transfer now so the money will just sit there. I guess I'll have to send that info to them. Still, I have no idea why. It is clear that they won't post here. I'm definitely NOT going to recommend them to anyone ever again. I just hope that once I send them this information, they will actually free my CASH as they said. But they said my money would be freed up after I got the 1500 charged back to the CC...and my money was never freed. But, I wouldn't be surprised one bit if they don't. Their customer service is a JOKE.

[FatBoy]

Dylan, this is a bunch of crap! Its your money. No way they should be holding you up. If they didn't ask for id when you deposited or credited back to your card, they shouldn't be asking now. I had similar problems trying to withdrawal last year. They gave me the run around, then after posting here, I did get my money. They eventually posted a condescending answer in my thread. Anyway I pulled all my money. Good riddance.