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  • More HUGE problems at WSEX

    The summary-WSEX closed my account today and confiscated my winnings because I beat them at their own game.

    The whole story(very long)-- I have been a customer of WSEX for over 1 year, have lost over $4,000, and referred 5 people to their site(all of whom have lost). I always thought them to be fair, honest, and fun. Recently however, their customer service has plummeted, along with their integrity. This last Sunday, they offered Interactive Golf, which for those of you that are unfamiliar with this type of wagering, you buy and sell shares teams or individuals and their price fluctuates after every shot,pitch, play, etc. Anyhow, the event was the European Tour's Volvo Masters tourney. It came down to a playoff between Colin Montgomerie and Bernhard Langer. Montgomerie hit a drive to the middle of the fairway on the playoff hole, and Langer's shot ended up way left and in a group of trees. I figured Colin had a sizeable advantage, thus I purchased 1 share of him at $75, thereby getting $100 back if he won or $0 back if he lost (3-1 fav at this point). Since I wasn't paying close attention and was preparing for the NFL games, I didn't realize that Montgomerie had a stroke penalty pending against him(which didn't end up factoring) in addition to the threat of the 2 players halving the hole and thus being unable to continue the tourney due to darkness(which is what ultimately happened). WSEX rules state that both players will pay $50 a share if they tie, which they did, thus I lost $25. I called WSEX the next day to talk with Steve and I explained that even though $25 is not a ton of cash, nor am I disputing their rules, but I thought given light of the fact that halving the hole meant tie, I thought the markets were inaccurate when they set Montgomerie at $75 a share. He flew off the handle at this notion, and said, and I quote, " If you think the market was so inaccurate, then what you need to do is buy the guy going for $25 a share and get $50 back. If you are so smart that you can beat our markets, and you can do it without hacking into our computers, then go for it. If you are that smart, you should make a ton because according to you, we obviously don't know what the hell we are doing when we set these markets. You are the dumb ass that bought Montgomerie for $75 a share, you should have sold him. That's your fault". Then I tried to get a word in edgewise and he cut me off, said that "I wasted enough of his time" with my "stupid ass concern" and hung up. OK, fine, I thought, just wait until I see a vulnerable line or market and I will pound it as hard as I can. Well, guess what? THAT OPPORTUNITY CAME THIS MORNING. I was browsing their futures markets and clicked on Auto Racing. I noticed that Tony Stewart and Mark Martin were the only 2 drivers that still had a market value to win the NASCAR championship. All other drivers were worthless, meaning you could buy and sell as many shares of any other driver for nothing. Since I figured ANY stupid thing could happen and that NASCAR could deduct points from Stewart or Martin at any time (never over til it's over), which logically made a little sense because NASCAR recently docked Martin 25 points out of the blue and because Stewart has had so many on and off track incidents, who knows? They could deduct a huge amount of points if something happened in the last race. So, be that as it may, I figured I had nothing to lose by obtaining the max 200 shares of Jimmy Johnson for nothing, technically buying them for 0. Well, I got a partial fill of 100 shares, and then a funny thing happened. I DROVE THE MARKET UP. Now you could buy or sell shares of Johnson for $1 instead of $0. Hmmmmmm Remembering what Steve told me about taking advantage of their markets, I sold my 100 shares for $1, and made a $100. A bit unethical I thought, but hey, Steve basically said caveat emtor, so what the hell? I thought about stopping there and take my $100, but I thought, no, this technically is not against any WSEX rules, plus their highest man in charge, Steve, flat out said that if I am so smart to go for it and make a fortune, so screw it, pound WSEX all the way....I did this same thing for about 10 other drivers, and quickly had my account up to over $1000. Shortly after 10 am EST, their live operators arrived, ceased trading on the Auto Racing markets, and closed my account. I called them to find out why my account was closed, even though I was certain they would claim I was cheating, which of course they did. Steve refused to talk to me, but I eventually talked to Woody, who I understand is also a head supervisor. He started screaming that I cheated them, told me to go fuck myself, and then hung up. I called back to get an explanation, but he laughed and hung up without saying a word. I called back again 10 minutes later and heard me out this time, basically admitted that I did not really violate any rules, but that I was obviously cheating them. I explained I did not cheat, but rather took advantage of their weak markets like Steve informed me I should. He then told me I was a fucking retard if I didn't think I was cheating them and then bragged that he was keeping my account balance of $102 and that the great thing about being offshore is that they can close people's accounts and the American Government can't do a damn thing about it because they already have my money and the balance is "just a number on the computer screen that makes you think you have a secure account." I was PISSED at this point and told him we will see how much of a retard I am when I pay him a visit in Antigua if I have to to get this resolved. He laughed and said "Come on down but you will never get your money" I said "We'll see" He said "Fuck off asshole" and slammed the phone down.
    Also in my original conversation with Steve, I asked him about giving different lines to sharps. He said no, absolutely not. I referenced the fact that they give -120 to people who they feel are sharps when football lines are 3, 3.5, or 7. He said "Well, you certainly aren't a sharp or a news reporter, so what is it to you. You need to mind your business" He also told me that if I bought more than 1 share of Montgomerie, he would MAYBE listen to my argument, but since he has people that buy 100's and 100's of shares, I am a nobody and told me I should just "go away". I recently read a story about Steve also that said he used to make book on the floor of the Pacific stock exchange, and he fled to Antigua to open WSEX because the feds were moving in. The story claims that he and Hayden Ware(a stock exchange gopher) are now wanted by U.S. feds and that the 3rd operator, Jay Cohen did come back to the U.S. and is in prison. The story also claims that Steve stiffed all the people on the Pacific exchange that he owed, something like $200,000 !!!!!!! So basically if you open an account at WSEX, you are sending money to a guy in prison and 2 fugitives that are hiding in Antigua that owe people in San Francisco over $200,000. I don't think I would have opened my account had I known this, but live and learn I guess.

    I don't know what happened to WSEX over that last year or so, but they have certainly digressed. It's sort of weird, because Bowmans did the same thing a few years ago. Great book, then straight down. It makes me wonder how much further down WSEX has to go before rock bottom. Hmmmmmmmmmmm

    If anyone feels like contacting me in regards to this matter, my email is [email protected]

    Sorry if my message was too long, but if I can stop just 1 person from opening an account with these guys, it will be well worth it to me. Thanks for your time


    Sincerely,

    Ryan Larson

  • #2
    One more thing

    BTW,

    One thing I forgot to mention is that after I bought the shares of Jimmy Johnson and saw that they increased to $1, I called WSEX on my cell phone and told them the situation and asked for a small bonus for pointing out the error... The young lady at WSEX told me that nobody from the wagering department was in, therefore she could not help me. When I explained the situation, she laughed, and said "Hey, go ahead and sell the shares if it lets you, might as well make some free money,right?" She then laughed again. I just shrugged,said OK, and preceded to capitalize on the weak markets like Steve advised me.

    As a side note, I called them again and even though they refused to talk to me about the situation, I did get them to give me the website and phone # for the DIRECTORS OF OFFSHORE GAMING, which they say is the regulatory body in Barbuda and Antigua, so I guess I will give that a shot and see if I can take these clowns down, at least for refusing to pay me my balance of $102, if for nothing else.


    Ryan

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    • #3
      I don't think you are the first person to have a problem with Steve Schillinger. Your story certainly is concerning though. No customer should be treated so unprofressionally, no matter how small. After all, it is the hundred of $50 bettors who make the books money, not the $50,000 a play sharp guy. Their claim to fame is their interactive betting, so I'd think they'd want to make good on that as much as possible, but I guess they think they've reached a level where customer service isn't important anymore. They have been riding the wave of Jay Cohen's trial and their "fame" of being stranded in Antigua.

      On the flip side of the coin we have WWTS who has completely stayed with the times and has done an excellent job with keeping up with the UK when it comes to offerings, service and technology.

      Hopefully your story will reach enough people and it will compel WSEX to re-think their strategy. But with the Antigua director of gaming.....good luck. They've done nothing in the past.

      As for Bowmans......they rebounded after a short period of time with a bad manager. They're back in top form these days.

      Comment


      • #4
        These guys have paid me well over 100,000 in 7 years, never had a problem at all.

        The new lines at -120 (on the point of 3) it has happened to me several times in the last month but every time the line most places was 3.5 or 3 -120 at all other places, so they are not really trying to screw anybody, just trying not to get screwed.

        Anybody who would try to win $'s with no risk (cheating) from people who do not have to pay them, is not very smart.

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        • #5
          I never tried cheating them, just beat them at their own game. They offered drivers for $0 and then offered to buy the shares back for $1 once I drove the demand up. They didn't have to offer $1. I agree it would be cheating if the event was in fact over, but there is still a mathematical chance for ANY driver to win the points race this year if you technically think about it. It was WSEX's error for zeroing these drivers out before the championship was decided. In a football game, they don't zero a team out, even if they are losing by 40 with a minute left and they are a 3 point FAVORITE. Steve admitted that he WOULD honor someone who bought a ton of shares of a team at $0 during a game if he made the mistake of zeroing out a team prematurely and the team miraculously covered.(which by the way nearly happened a year or 2 ago) To further my point, I tried calling them to tell them their markets were vulnerable, and the rep laughed and told me to do it if I could get away with it, since noone was in the office at the time. Unethical, yes, it was unethical as hell, but cheating, no ! Just putting the screws to WSEX after they put the screws to me, after they ENCOURAGED me to do so if I was so smart.....Well, I outsmarted them, and now they want to run and hide and confiscate not only those winnings, but my remaining balance as well.....I beat them at their own game and now they are crying foul....That's rich !!

          As a side note, I finally talked to Steve Schillinger again today, and he called me every obscenity in the book and get this, CHALLENGED me to come and fight him in Antigua......I told him I would meet him anywhere in the United States, which really pissed him off, since he knows he is a technically a fugitive.
          He even went so far as to call me a f*cking scum bag, accused me of having serious mental problems, and told me that I must be a garbage truck worker.

          I still have not heard back from the Gaming Commission of Antigua, but after investigating this a little further, I can already confidently say they probably will not do anything in this matter, as I understand that WSEX pays them quite a hefty sum to issue that pseudo gaming license that WSEX so proudly boasts of. And I also noticed that their license expires early 2003, so the Gaming Commission stands to get another nice kick-back from the WSEX soon, so I'm sure they will side with WSEX in this matter....It looks like I will have to take care of my own situation in regards to this matter, but in the meantime I can only hope I stop at least 1 person from posting up with these bozos by getting the word out.

          Thanks for your feedback, positive or negative.

          Regards,

          Ryan Larson

          [email protected]

          Comment


          • #6
            Wow - I'm shocked

            I talked to Steve 2x in 3 years or so and he was always polite, professional and agreeable.

            It's no secret that Steve and Hayden are wanted by the US government. They are running a legal business in a foreign company and the US is pissed off they are getting the gambling money, avoiding US taxes and enjoying the tropical weather. Clearly a case of a corrupt and powerful government reaching way beyond their jurisdiction. They also seek to criminalize an activity they actively promote and benefit from financially. You knew that before you made your first wager, I'd guess.

            I'd like to read the story about them doing anything improper at the Pacific Stock Exchange. They've been offshore for sometime and no one suggested anything about being wanted before. Sounds like spin from the US propaganda machine. Can you confirm any of what you read (and wrote). Have a link to that story?

            Jay stood up and he got 21 months and a huge pile of legal bills. He didn't wanna be a fugitive and I am sure he thought he could win.

            As to buying at 0 and selling for $1 - if that was the case, they owe you $100 and an apology. Sounds like you all got off on the wrong foot and it got outta hand.
            As Always - Good Luck,

            Sonny

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            • #7
              WSEX

              The bottom line is, I would never wager one penny with such an organization that has so little couth.For many years we all have know that WSEX is run by criminals.I really have to blame the customer though, cause when you wager with people with questionable morals, ala la WSEX, you have to expect these things to happen.I have heard this before about WSEX, I opened an account there and had a question, when I asked it I was treated very rudely.I never funded that account, with all the great sportsbooks outhere i.e Carib, Royal, Olympic, Pinnacle,who needs WSEX?

              Comment


              • #8
                rlarson......

                You're welcome to give us a call to discuss this further. Check your email.....

                I spoke with Steve this morning.

                The first issue, with the tie, is pretty clear. The payoff is in the rules. So really, no issue here.

                As for #2......

                This looks to me, to be a case that would fall under obvious human error in the rules.

                You do state that you felt it was unethical. Which I think would state that you knew it was wrong. If a clerk posts a game -7 and has the wrong favorite, we wouldn't expect the book to honor that bet.

                Your welcome to call and convince me otherwise and possibly work something out. Steve did say he would comply with our decision.......

                Comment


                • #9
                  UPDATE

                  WSEX were able to reach an agreement in regards to this matter....

                  Without discussing details, I would like to inform everyone that with the assistance of Jeff at Bettorsworld and Shawn at WSEX,who were both great mediators between myself and Steve Schillinger at WSEX, we were able to hash out a settlement in regards to this matter. It basically amounted to there being misunderstandings, bruised egos, and flamed tempers that flared on both sides, all of which I am happy to report have been overcome. Hopefully, WSEX and I will be able to have a long and prosperous book-player relationship for years to come....

                  Once again, I must thank Shawn at WSEX and of course Jeff at Bettorsworld for their time,effort, and understanding in this matter. They convinced me to once again have faith in WSEX, and I urge those of you that I may have convinced otherwise at one time to know that I feel WSEX actually has many class act employees and that their reputation as being a fair and honest book is accurate...I just had a bad experience, perhaps overreacted, and things just got out of hand...I apologize if anyone was affected in any way by my actions,either directly or indirectly and urge you to also give WSEX a try if you are looking for a fun and exciting place to play...

                  Thank you for your time,

                  Ryan Larson

                  Comment


                  • #10
                    The big question is, did you tell them they made a mistake?

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                    • #11
                      after the whole story I'd stay away from WSEX .....

                      why risk to run in troubles with such "professionals" and customer oriented" guys?

                      Comment


                      • #12
                        The Only 1, you should tell them about the mistake because you wouldn't want them taking advantage of you if the shoe was on the other foot.

                        As for this thread in general, very troubling, arrogant comments from the head man at wsex.

                        The only way to send a message to someone like that is with your wallet.

                        Comment


                        • #13
                          I would normally be honest with a book but in this case, after wsex confiscated this other dudes money, screw them. They don't deserve honesty. Honesty seems to be a one way street more and more these days.

                          Comment


                          • #14
                            Again?

                            When will people learn, if you go back a bit, you will see that this is an on going thing with WSEX.When you deal with people with little morals, you will get burned.Time and time they have shown their true colors.They are criminals, crooks, and they will do anything to screw you.Where there is smoke there is fire!Why are this insinuations made about other books? You tell me? Bottom line is stay away from them!

                            Comment


                            • #15
                              I've gone back and forth on these guys over the years. I've never had a bad experience beyond bad SERVICE from them, and they have been features on a lot of prominent television shows. I know I've seen Steve and Haden playing golf more than once in the beautiful Antiguan sun.

                              I don't know about crooks, they wouldn't be around if they were crooks, I think they're a bunch of glorified bookies who have let their heads get a little too big for their bodies.

                              Time will tell, they don't seem to be doing a lot to keep up with the industry as far as technology is concerned.

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