Boomer,
I think that is a really weak response. Perhaps Dana is a friend of yours. While you did state that "there's no place for personal affronts or rudeness", you have tried to steer clear of offering an opinion on that kind of response by Don Best.
All I know is that someone posted a false accusation here against Bowman International, and they CHOSE to respond in a very professional manner. I've seen some unprofessional responses by Olympic and Don Best, and that is inexcusable. Let's not beat around the bush.
Dana, is that the way you respond to a hostile situation? I assume that you are the head of Don Best, and if you lack the patience and courtesy that someone of your position should have, then I can't begin to imagine what kind of tolerance limits your customer service department has.
Sure, people get on your nerves, but you have a responsibilty and duty to respond in a much more professional manner. Or do you even care?
I think that is a really weak response. Perhaps Dana is a friend of yours. While you did state that "there's no place for personal affronts or rudeness", you have tried to steer clear of offering an opinion on that kind of response by Don Best.
All I know is that someone posted a false accusation here against Bowman International, and they CHOSE to respond in a very professional manner. I've seen some unprofessional responses by Olympic and Don Best, and that is inexcusable. Let's not beat around the bush.
Dana, is that the way you respond to a hostile situation? I assume that you are the head of Don Best, and if you lack the patience and courtesy that someone of your position should have, then I can't begin to imagine what kind of tolerance limits your customer service department has.
Sure, people get on your nerves, but you have a responsibilty and duty to respond in a much more professional manner. Or do you even care?
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